Average Medical Turnout Time

      Medical calls take up the highest percentage of calls that our units respond to.  Turnout time refers to the time that it takes for our units to; stop whatever they are doing, don their EMS personal protective equipment and respond to the call. The time goal for a medical call is 60 seconds. Medical calls are divided into two call types: Medical Emergency and Medical High Emergency. A medical high emergency is an emergency that has the possibility of resulting in cardiac arrest; this call type may require squad 68 to be added to the call in order to have adequate personnel on scene. As our cardiac arrest protocol requires a minimum of 5 people be on scene.   Below is our response dashboard for medical calls. This dashboard can be filtered by call type, location and response date.