Backflow and Cross Connections Protection
The City of Oxnard Water Resources Division is committed to providing you the healthiest, highest quality water, but we need your help to prevent contamination.
Attention Testers and Testing Companies-
Register Now for New Backflow Test Web Reporting
Starting December 1, 2020, all approved backflow testing companies and/or testers will be required to submit tests results online.
Click here for more information to receive login credentials.
Access new Tokay Web Portal here.
About Backflow Prevention
The City of Oxnard is Committed to Safe Drinking Water
As a City of Oxnard customer, you expect your drinking water to be safe. The City of Oxnard Water Resources Division is committed to providing you the healthiest, highest quality water, but we need your help to prevent contamination. This is done through the Cross Connection Control Program and testing of backflow assemblies.
Backflow assemblies must be tested at the time of installation, annually (once a year) after installation, after repairs and after relocating. Customers will receive an annual notice with a testing due date. Please arrange for testing on time to avoid late fees or service disconnection.
Many ordinary activities, under the wrong circumstances, can lead to water contamination. For example, a garden hose submerged in a tub of water to wash your pet or your car, or connected to a garden sprayer containing fertilizer or insecticides, can lead to contamination of the water in your business or household pipes or in the City water system. Taking simple precautions with your water use can prevent drinking water contamination.
Frequently Asked Questions
Q. Who can test the backflow assembly? Where can I get a list of certified testers?
Q. What is a cross-connection?
Q. What is the legal basis for a local cross connection control program?
Q. What is backflow?
Q. Why is backflow protection necessary?
Q. What is a backflow assembly?
Q. Do I currently have adequate backflow protection?
Q. What is the responsibility of a building owner, property manager and water supplier?
Q. Who can test the backflow assembly? Where can I get a list of certified testers?
A. Backflow assembly tests in Oxnard can only be conducted by businesses that are certified by the County of Ventura Environmental Health Department and are licensed to do business within the City of Oxnard. See below for a list of testers.
Q. What is a cross-connection?
A. A cross connection is any connection between piping that carries drinking water (or potable water) and the piping or fixtures that carry water not suitable for drinking (or non-potable water) or other substances that are not safe to drink, such as cleaning products, yard and garden chemicals, automotive products, water from irrigation systems, fire sprinkler systems, or private wells.
Q. What is the legal basis for a local cross connection control program?
A. The Federal Safe Drinking Water Act sets the overall public health standards for public drinking water systems. The federal government has delegated authority for overseeing drinking water standards in the state to the California Department of Health Services. Title 17 of the California Code of Regulations requires every water purveyor to administer a cross connection control program that protects the potable water supply from potential sources of contamination.
A. Drinking water normally flows in one direction, from the water meter to a plumbing fixture. Under certain circumstances, it can flow in the opposite direction — this is called “backflow.” A backflow incident can happen at any time. All that is needed is a water pressure drop in the public water system main line, most commonly caused by firefighting, hydrant flushing, flow testing, a water main break, or extreme high usage on the water system.
Q. Why is backflow protection necessary?
A. If such a pressure drop occurs, any connection to a non-potable water source could be siphoned back into the customer’s drinking water piping, polluting the water within the home, and even into the water mains in the street, polluting the public water system. The only way to prevent such incidents from occurring and to maintain safe drinking water is to use backflow prevention devices and to make sure that they are correctly installed and adequately maintained. Our drinking water is among the safest in the world, but it requires efforts from all of us to keep it that way.
Q. What is a backflow assembly?
A. Backflow assemblies are devices placed on cross connections to prevent water from backflowing into the public water system. The most common type of backflow assembly is a double check valve assembly, which consist of two independent check valves, two resilient seated shut off valves and test cocks. To ensure they work correctly, all backflow assemblies must be tested annually with the exception of atmospheric vacuum breakers.
Q. Do I currently have adequate backflow protection?
A. If your irrigation system, fire sprinkler system, swimming pool, or spa was permitted with a building permit through the City Development Services Department when it was installed, adequate backflow protection was required. If you are not sure if it was permitted or if you are not sure if backflow protection was properly installed, please contact the Public Works Department Call Center, at (805) 385-8136. We will be glad to perform a survey for you.
Q. What is the responsibility of a building owner, property manager and water supplier?
A. The water supplier is responsible for water quality and for implementing and maintaining a cross connection control program to prevent pollution or contamination of the public water system. The water supplier’s responsibility ends at the outlet side (the customer’s side) of the water meter. Once the water is on the outlet side of the water meter or service connection, responsibility and liability falls to the owner or property manager.
TESTERS
List of Testers
For a list of testers, please see below.
NOTE: THIS LIST IS PROVIDED FOR INFORMATION ONLY. NO ENDORSEMENT IS INTENDED. IF REPAIRS TO BACKFLOW PREVENTION DEVICES ARE NECESSARY, THE SERVICES OF A LICENSED CONTRACTOR MAY BE REQUIRED.
Backflow Testers
TO: All Approved Certified Backflow Testers and Testing Companies
RE: Register Now for New Backflow Test Web Reporting
The City of Oxnard Water Division is pleased to announce web-based Backflow Test reporting utilizing Tokay software.
All approved backflow testing companies and/or testers will be required to submit test results online starting December 1, 2020.
This new process system will help us enforce annual certification requirements to further protect public health. It will also allow testers more control and better information regarding test reports as they are submitted.
Step 1 – Provide Valid Tester Information
To begin using the web-based portal for test reporting, please email the following information to waterquality@oxnard.org:
- Your name, phone number and email address
- A copy of your current Ventura County Backflow Prevention Assembly Tester Certificate
- A copy of your current gauge calibration certificate (must be calibrated within the past 12 months)
- A copy of your current Oxnard Business License (for more information, visit www.oxnard.org/city-department/department-billing-licensing/business-license/)
Please note: Without this information, NO tests submitted to the City of Oxnard will be accepted after December 1, 2020. Please note that when your certificates expire, your login credentials will be suspended until we receive your renewed certificate(s) by email to waterquality@oxnard.org.
Step 2 – Verification and User Name/Password
After your information is submitted and verified, you will be contacted by email with a User Name and Password to access the web portal.
Step 3 – Web Portal Login
With your login credentials, you may access the web portal at https://oxnard.tokaytest.com and immediately begin to submit test reports. The web-based portal also allows you to review your information and lookup backflow devices and can be used in the field or office from your desktop, laptop, tablet, or smart devices.
Online Resources-Tutorial
To learn more about the new online system, watch a tutorial video at www.youtube.com/watch?v=6raj21Ck6WA.
If you have any questions, please contact us at waterquality@oxnard.org or (805) 200-5374.
List of Testers
Testing companies listed in BOLD meet the City’s new registration requirements. Please check back periodically for updates to this list.
COMPANY NAME | PHONE/EMAIL ADDRESS |
805 BACKFLOW TESTING |
(805) 990-3334 805backflowtesting@gmail.com |
A & A BACKFLOW SERVICES, INC |
(805) 727-0336 aabackflowinc@gmail.com |
A G Ent, Inc |
(805) 886-9448 |
ACCURATE BACKFLOW TESTING |
(805) 497-2415 / (805) 660-2205 info@accuratebackflow.net |
ALL ACES BACKFLOW |
(877) 812-2660 |
ALL PRO BACKFLOW COMPANY |
(805) 302-2613 |
AMERICAN DISCOUNT BACKFLOW |
(805) 341-4436 americandiscountbackflow@yahoo.com |
ANDERSON SYSTEMS |
(805) 964-1940 plumbing@andersys.com |
ANGEL’S BACKFLOW SERVICES |
(805) 910-6479 angelsbackflow@gmail.com |
APPLIED BACKFLOW TECHNOLOGIES, INC | (805) 647-5603 |
AQUA-TECH SERVICES |
(805) 340-0374 md.aquatechservices@gmail.com |
A-SAME DAY BACKFLOW TESTING CO. |
(805) 639-0080 samedaytesting@outlook.com |
ATLAS BACKFLOW |
(310) 691-6716 |
B.A.V.C.O BACKFLOW APPARATUS |
(800) 458-3492 service@bavco.com |
BOLT MECHANICAL |
(714) 698-9197 mike@boltmechanical.com |
BRUCE’S BACKFLOW |
(805) 797-5546 brucesneed@msn.com |
C & M BACKFLOW/PLUMBING |
(805) 443-7451 cmbackflowplumbing@yahoo.com |
CALCOAST BACKFLOW |
(805) 667-8289 |
CINTAS FIRE PROTECTION |
(909) 279-8640 chambers@cintas.com |
CROWDER BACKFLOW SERVICES |
(805) 639-0123 crowderbackflow@gmail.com |
D R & V J LAGESSE INC |
(805) 525-5798 andy_plumbing@yahoo.com |
DAVID & DJ GONZALES BACKFLOW SERVICES |
(805) 201-8704 david@dgbackflow.com |
ECONOMY PLUMBING |
(805) 644-3700 matteconomy@sbcglobal.net |
H.P. PLUMBING AND BACKFLOW CO. | (805) 338-8782 |
HANSENS PLUMBING & MECHANICAL |
(805) 647-0113 cary@hansensplumbing.com |
HAZZARD BACKFLOW INC |
(805) 270-9093 hazzardbackflow@yahoo.com |
HYDRO BACKFLOW |
(626) 331-0785
|
INTEGRATED FIRE & SAFETY |
(805) 648-5906 dispatch@integratedfire.org |
JOY EQUIPMENT PROTECTION, INC |
(805) 684-0805 |
JUST BACKFLOWS |
(805) 500-8876 |
LANGKILDE’S FIRE PROTECTION |
(805) 895-9838 al@langkildesfire.com |
LLOYDS PLUMBING |
(805) 495-4525 |
MID-COAST FIRE PROTECTION, INC. |
(805) 489-2889 |
MIDTOWN PLUMBING |
(562) 928-6007 ideltoro@midtownplumbers.com |
MIKE KIMBLE PLUMBING |
(805) 644-4180 info@kimbleplumbing.com |
MIKE VIVENZIO PLUMBING |
(805) 797-872 |
NUNN BETTER PLUMBING |
(805) 388-1234 travisnunn99@gmail.com |
OXNARD BACKFLOW | (805) 581-5825 |
OXNARD PLUMBING |
(805) 486-7374 oxnardplumbingco@yahoo.com |
PACIFIC BACKFLOW |
(805) 443-1714 fox4golf@yahoo.com |
PACIFIC LANDSCAPE SERVICES | (805) 484-0085 |
PRIORITY PLUMBING SERVICE |
(323) 947-8518
|
ROBERT’S ASSOCIATED WATER, INC |
805-732-0495
|
SERVICE-PRO FIRE PROTECTION, INC |
(805) 487-1477 info@serviceprofire.com |
Valley Backflow Inc |
(818) 308-7212 |
VC BACKFLOW |
(805) 236-5865 |
VENTURA BACKFLOW TESTING |
(805) 340-2102 |
NOTE: THIS LIST IS PROVIDED FOR INFORMATION ONLY. NO ENDORSEMENT IS INTENDED. IF REPAIRS TO BACKFLOW PREVENTION DEVICES ARE NECESSARY, THE SERVICES OF A LICENSED CONTRACTOR MAY BE REQUIRED. |
Information
Water Division
Backflow Prevention
waterquality@oxnard.org
(805) 200-5374
Last updated May 30, 2023