Customer Service

Public Works Call Center

The City of Oxnard operates a call center for any questions, comments or issues related to city managed utilities (Environmental Resources, Water, and Wastewater).

 Visit our FAQ page for a list of frequently asked questions.  Visit our Rates, Self-Haul, or Bin Rental pages for current pricing.  

To report a problem with service, if you need assistance with damaged or missing containers, or would like more information on rates and rentals, please reach out to our staff by calling (805) 385-8060 or email callcenterpw@oxnard.org.

For information on recycling and food waste, please reach out to our staff by calling (805) 385-8060 or email recycle@oxnard.org.

Project Assist

Income-eligible community members can apply to the Project Assist program to receive a discount on their monthly utility bill.

Oxnard Recycle Online Tool

Residents can take advantage of the ReCollect’s Oxnard Recycles online and mobile app. It allows you to look up your collection schedule for recycling, green waste and trash, sign up for alerts for service notices and campaigns, and utilize the ‘Waste Wizard’ to determine how to recycle/dispose of many different items.