Customer Service — City Of Oxnard

Public Works Call Center

The City of Oxnard operates a call center for any questions, comments or issues related to city managed utilities (Environmental Resources, Water, and Wastewater).

Call (805) 385-8060 to reach a customer service representative for assistance or chat with us (coming soon!).

Solid Waste Ordinance

An ordinance (2372) governs solid waste collection, handling and processing in the city limits. This ordinance regulates and controls the collecting, transporting, processing, marketing, transferring and disposing of solid waste and recyclable materials by the city. View it here.

There is also an ordinance (2861) that readopts and establishes the solid waste system and user fees.

Project Assist

Income-eligible community members can apply to the Project Assist program to receive a discount on their monthly utility bill. Visit the Project Assist page for more information.

ReCollect Tool

Residents can take advantage of the free ReCollect tool. It allows you to look up your collection schedule for recycling, green waste and trash, sign up for alerts for service notices and campaigns, and utilize the ‘Waste Wizard’ to determine how to recycle/dispose of many different items. This tool is available here on the Environmental Resources website and as a free download for both Android and Apple devices.