December 2023 Storm Recovery Resources

City representatives are continuing their work in the field to assess damage resulting from the December 21, 2023 storm. 

The following resources are available to provide additional assistance during storm recovery.

VC EMERGENCY RESOURCES UPDATES

The County of Ventura is regularly posting updates regarding state and federal assistance programs, and assistance available from local organizations on its website https://www.vcemergency.com/. 

DISASTER ASSISTANCE LOANS

The Small Business Administration (SBA) is offering low-interest federal disaster loans to California businesses and residents affected by the December 2023 Storm and Flooding that occurred Dec. 21 – 23, 2023. 

Disaster loans up to $500,000 are available to homeowners to repair or replace damaged or destroyed real estate. Homeowners and renters are eligible for up to $100,000 to repair or replace damaged or destroyed personal property, including personal vehicles.

Interest rates can be as low as 4% for businesses, 3.25% for private nonprofit organizations and 2.688% for homeowners and renters with terms up to 30 years. Loan amounts and terms are set by SBA and are based on each applicant’s financial condition. Deadline for applications is March 11, 2024.

APPLY IN PERSON AT DISASTER LOAN OUTREACH CENTER

To assist our community with the recovery process, the SBA has opened a Disaster Loan Outreach Center at the South Oxnard Library (4300 Saviers Rd., Oxnard) to answer questions about SBAʼs disaster loan program, explain the application process and help each individual complete their application. 

The Disaster Loan Outreach Center will continue to operate Monday-Thursday, 9 am. – 7 p.m. and on Saturdays, 9 a.m. – 3 p.m. to assist with community needs. The Center will be closed on Monday January 15, 2024 in honor of Martin Luther King, Jr. Day.

You can download a flyer of the SBA Outreach Center dates and times here:

SBA Disaster Loan Outreach Center – Hours of Operation

APPLY ONLINE

Applicants may apply online and receive additional disaster assistance information at SBA.gov/disaster. Applicants may also call SBAʼs Customer Service Center at (800) 6592955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance.

SBA OUTREACH TO COMMUNITY MEMBERS

SBA employees will be contacting community members who reported property damage via telephone and email to let them know that the outreach center is open in Oxnard. Please be aware that SBA employees will never ask for personal information such as bank account numbers or other sensitive information over the phone. Their calls are informational and advising you of the resources available through their loan program.

FOR MORE INFORMATION ABOUT THE SBA

Please click on the links below for more information about the SBA Disaster Loan Program.

• Information about the SBA Disaster Assistance Loan Center (including updated hours of operation): English | Spanish
• Fact Sheet About SBA Disaster Loans: English | Spanish

FREQUENTLY ASKED QUESTIONS 

The City has created a Frequently Asked Questions (FAQ) guide to provide additional resources for questions about damaged vehicles, home construction and repairs, property owner and tenant’s rights and additional storm resources.

• December Flood Damage FAQs: English | Spanish

HABITAT HOME REPAIR PROGRAM

Habitat for Humanity of Ventura County is accepting applications for its Habitat Home Repair Program for low-income homeowners.

To apply, each family must meet all of Habitat’s homeowner selection requirements:
1. Have a demonstrated need for critical health and safety repairs
2. Household gross income must be below 80% of the Area Median Income
3. Be willing to partner with Habitat for Humanity, volunteers, and the community in completing
repairs on their home

How to Apply

Download this application and follow the instructions. Please submit copies of the required documents with your application. Email sam@habitatventura.org with your completed application or mail it to Habitat for Humanity of Ventura County, 1850 Eastman Avenue, Oxnard, CA 93030.

For more information, or to sponsor a project, please contact Sam Carr at (805) 485-6065 ext. 111 or sam@habitatventura.org.

REPORT STORM DAMAGE

You can submit a damage report at https://bit.ly/oxnardflood. Ventura County Emergency Services continues to work in coordination with the Cities of Ventura, Oxnard and Port Hueneme to gather information from Ventura County residents who suffered damage to their homes and vehicles as a result of the December 21, 2023 storm event.

The information that is collected from community members reporting storm damage will help determine if Ventura County reaches the threshold to secure financial assistance from the State of California and federal government. If you have any questions, please contact Emergency Services Manager Scott Brewer at scott.brewer@oxnard.org.

TRASH BINS

Our City staff has been working to retrieve, identify and return carts to our customers due to the flooding from the recent storm.

If you are still missing a cart, or need to report a damaged cart, please contact: (805) 385-8060

COMMUNITY DEVELOPMENT

If you have questions regarding code issues or permits, please visit the Service Center (214 S C St, Oxnard, CA 93030) between the hours of 8am-12pm when the City reopens Jan. 2, 2024. 

Staff is available to answer phone inquiries between the hours of 8am-6pm at 805-385-7925 or you can find the following guide that can answer most common flood related permit questions at: https://www.oxnard.org/wp-content/uploads/2023/12/Flood-Damage-Restoration-Information.pdf

AMERICAN RED CROSS FLYERS

Ventura County Flood Recovery Resources – English

HOUSING, FOOD, CLOTHING, FURNITURE AND TRANSPORTATION 

Ventura County Rapid Re-Housing: The program will pay for a security deposit and first month’s rent for those who qualify. Call to apply, (805) 385-1800.

United Way 2-1-1: The nonprofit’s operators are available 24/7 to find free or low-cost services, including housing, food, clothing and furniture. Call 211 or (800) 339-9597. https://211ventura.org

United Way 2-1-1 Ride: For help finding affordable transportation, visit www.211ride.org.

Salvation Army Ventura Corps: The nonprofit has programs that provide food, clothing, furniture, housing and casework support.
Ventura: (805) 648-5032;
Oxnard: (805) 483-9235;
Simi Valley: (805) 522-5676; https://ventura.salvationarmy.org/ventura_corps.

Ventura County Human Services Agency: The government agency supports those needing help with food, housing, health care and employment. Provides cell phones, benefits and housing. There are offices in Ventura, Oxnard and Simi Valley, (866) 904-9362.

Catholic Charities of Ventura County: The nonprofit offers meals, food pantry, legal aid and disaster case management. Call (805) 643-4694 or visit https://www.catholiccharitiesvc.org.

Consulate of Mexico in Oxnard: The consulate will help Mexicans living in Ventura County replace documents and find emergency services. 555 S. A St. #100, Oxnard, 93030; (877) 639-4835

Food Share Ventura County: The county’s largest food bank offers fresh produce and pantry staples. Visit their website for current locations, dates and times, https://foodshare.com.

ADDITIONAL RESOURCES

American Red Cross: The nonprofit meets immediate needs in a disaster and gives referrals to community resources. Operators are available 24/7 at 1-800-RED CROSS (1-800-733-2767). Assistance may be available for debris removal/clean up, temporary housing, disaster mental health support.

211 of Ventura: Please call 211 from any landline or cellular telephone and a representative will work to connect you with one of several organizations available to assist with areas such as debris removal, disaster mental health support, assistance with food, and assistance with temporary shelter.

Foodshare: The “2024 Food Pantry Distribution” list features free food distribution throughout Ventura County. 

 

Disaster Distress Helpline: The hotline provides 24/7 confidential support to people experiencing disaster-related emotional distress. Call, text or TTY to connect with a trained crisis counselor. (800) 846-8517; text TalkWithUs to 6676; TTY (800) 846-8517

United Policyholders: The nonprofit helps consumers file insurance claims after a disaster. Visit www.uphelp.org/recovery.

REPLACE VITAL DOCUMENTS

CA driver’s license or ID card
(800) 777-0133
https://bit.ly/CADMVreplace

Green card
(800) 375-5283
https://www.uscis.gov

Tax returns
(800) 908-9946
https://bit.ly/IRSdisaster

Medicare card
(800) 633-4227
TTY: (877) 486-2048
https://www.medicare.gov

Military records
(866) 272-6272
https://www.archives.gov

Social Security card
(800) 772-1213
TTY: (800) 325-0778
https://www.ssa.gov

U.S. passport
(877) 487-2778
TTY: (888)874-7793
https://travel.state.gov

Savings bonds
(844) 284-2676
https://www.treasurydirect.gov

Mexican passport or Mexican residency card | Consulate of Mexico
3151 W. 5th St., Suite 100
Oxnard, CA 93030
(877) 639-4835
https://bit.ly/MexConOxnard

Ventura County birth certificates, marriage certificates, death certificates and divorce decrees
https://bit.ly/VCvitals