Environmental Resources Division Frequently Asked Questions (FAQs)
In September of 2016, Governor Brown signed into law, Senate Bill 1383 (SB 1383). It is the most comprehensive state law aimed at reducing statewide greenhouse gas emissions by focusing on the reduction of the amount of organic waste, including food waste, sent to landfills by 75% and recovering 20% of edible food that would otherwise be sent to landfills. SB1383 requires all businesses, multi-family properties, and single-family residents to subscribe to organic waste collection services in addition to trash and recycling collections.
Here are frequently asked questions about SB 1383:
1. Who do I contact if I have additional questions about trash, recycling, yard waste collection, or other environmental programs?
Contact the Environmental Resources Division at (805) 385-8060 or email us at recycle@oxnard.org.
2. Who do I contact if I have questions about my utility bill, starting a new service, or requesting a new cart or bin?
Contact utility billing at (805) 385-7816 or CLICK HERE for more information.
3. Where can I get the holiday collection schedule for residential trash, recycling, and yard waste?
As a reminder, single-family residential customers no longer alternate recycling and organic collections. All three carts can be placed out every week starting January 2022. Check out the collection schedule HERE.
4. I heard about a new program starting in January. What is the requirement for single-family residents under SB 1383 starting January 2022?
In Oxnard, all single-family residential properties have had curbside yard waste collection services for years but the service was alternating every other week between yard waste and recycling. Starting Monday, January 3, 2022, single-family residential collections will change from every other week service (recycling and green waste rotating weekly) to weekly service for all three carts (all 3 carts every week). Single-family residents are now instructed to place bagged food scraps in the green or yard waste cart, which is now being called the “organics” cart.
5. How do I separate my food waste?
For single-family residential customers, you can collect your food scraps in a small container (pail with a lid) in your kitchen and store it on your countertop or under your sink. You can line your food waste container with a plastic bag, which can be securely closed and placed in your yard waste container on your collection day. You can also store your food scraps in a bag in your freezer, which can help avoid odors for certain foods that are not meant to be left at room temperature. On your collection day, simply place the bagged food scraps inside your organics cart with the green lid. If you do not have a green waste cart, please call (805) 200-2206 to request one. For commercial businesses or multi-family properties that subscribe to commercial service, food scraps can be placed in the 64-gallon food scraps carts with the yellow lid. For more information on food scraps recycling, please CLICK HERE.
6. Can I place my food waste directly in my yard waste cart without bagging it?
For single-family residential customers, the answer is No. All food scraps must be bagged and securely tied before being placed in the organics cart. Food scraps that are placed directly in the organics cart will contaminate all of the organics the city collects and contribute to noncompliance and inefficiency in collection and processing. After collection, the bagged food scraps will be separated at the Del Norte Regional Recycling and Transfer Station. Workers will separate the bags of food from the green waste. Food scraps will be sent to one facility that will process it into either a soil amendment or biofuel. The green waste will be sent, as it always has, to Agromin for composting. Therefore, it is imperative that these two materials are not commingled. Commercial businesses are not required to bag their food waste, although, bagging it may extend the life of the cart, prevent messiness and odors, and in general can be easier to manage. For commercial businesses and multi-family properties that subscribe to commercial service, food scraps are to be placed in the 64-gallon food scraps carts with the yellow lid. Food scraps collected in these carts will be hauled directly to one of Agromin’s facilities for processing.
7. Do the bags have to be made of plastic?
Yes. Simply place all food waste inside any type of plastic bag that you already have (plastic bread bags, grocery bags, Ziploc bags, or regular garbage bags) and dispose of it with the loose yard waste in your green cart.
8.Will residents be getting new waste carts?
Most single-family residential customers already have conforming collection carts (gray for trash, blue for recycling, and green for organics).
For residents living in multi-family units, additional containers will be provided to the property owner or property manager who will notify residents how and when to use them.
9. What if I have a residential cart service, but my complex or HOA manages green waste, therefore I do not have a green waste cart?
If you live in a residential community that uses single-family style carts but only currently have recycling and trash because your HOA or condo association pays a gardener to transport green waste, the city will not be starting automatic service at this time. Please reach out to the Environmental Resources Department by calling (805) 385-8060 or email at recycle@oxnard.org. If you live in a multi-family property or you are a tenant that is not the authorized point of contact on the account, contact your property manager/owner to request service.
10. What types of food scraps go in the organics cart?
Food waste includes meat, bones, poultry, seafood, non-liquid dairy, cooked eggs, eggshells, pasta, grains, coffee and tea grounds and used filters, tea bags, fruits, and vegetables.
11. Why is the City of Oxnard requiring food waste to be separated from the trash?
This is a State Law regulated by CalRecycle. For more information about what CalRecycle requires, CLICK HERE.
12. Do I have to participate if I already have a backyard compost bin at home?
Yes. Any food waste that does not go in your backyard compost bin must be bagged and placed in your yard waste bin.
13. Will the city be providing free backyard compost bins?
Backyard compost bins can be purchased by Oxnard residents at the discounted rate of $30 each. Please call (805) 385-8060 or email recycle@oxnard.org to request a compost bin.
14. What if I already pay for extra carts for recycling or green waste?
If you pay for extra carts, you can place all of them at the curb, as long as the placement conforms with the City Ordinance. If you do not have sufficient space to place all of your carts weekly, rotate them. Residents pay for the number of carts they have, not the frequency that they are used.
15. I heard that the city will be automatically enrolling non-compliant businesses. What does automatically enroll mean for City of Oxnard customers?
Oxnard businesses and multi-family properties need to enroll in recycling and organics services per state law and local ordinances. Any businesses that has not subscribed to services or made an effort to contact our Division may receive a Notice of Violation. Call 805-200-2206 or email recycle@oxnard.org for more information.
16. What if my business or multi-family property lacks sufficient space or my location does not produce a lot of organic waste?
Waivers are available on a case-by-case basis. Call 805-200-2206 or email recycle@oxnard.org for more information. You can also find more information about waivers on our website HERE.
17. Will this increase my bill?
No. This new weekly collection of all three carts and food waste bagging system will not increase your bill. If you are a commercial business or multi-family property that currently does not have a food scraps cart, there is an additional monthly cost.
To report a problem with service, if you need assistance with damaged or missing containers, or would like information on rates and rentals, please reach out to our staff by calling (805) 385-8060 or email callcenterpw@oxnard.org.
For more information on recycling and food waste, please reach out to our staff by calling (805) 385-8060 or email recycle@oxnard.org.
LAST REVISED 12/20/2023