Utility Payment Assistance

Housingiskey.com Emergency Rental and Utility Bill Assistance  |  Contact: Alex Torres (805) 385-8033 or (833) 430-2122

• Past due rent and utility bill assistance for eligible community members up to 80% Area Median Income

• The application is online at housingiskey.com or for assistance contact (805) 385-8033 or (833) 430-2122

• Applicants must upload and verify income, lease agreement, and public utility service accounts.

• Assistance is available in English or Spanish, Mixteco and other indigenous languages please contact MICOP (805) 483-1166

Payment Extension  |  Contact: Utility Billing (805) 385-7816

• Half of the past due must be paid before an extension can be granted

• Balance can be extended up to two weeks from last payment date

• Account holder must sign extension form and provide picture ID

Recurring Charges Payment Arrangement   |  Contact: Utility Billing (805) 385-7816

• Depending on the amount of past due balance, payments can be spread out up to 12 months.

•  Account holder must sign a recurring charge form and provide picture ID   

Senior Rate Assistance Program  | Contact: Utility Billing (805) 385-7816  

• Account holder must be at least 65 years of age and income qualified to receive a one time $100 credit on account.

•  Account holder must complete and sign application and provide proof of eligibility

Project Assist Utility Rate Assistance Program  |  Contact : Jay Duncan (805) 385-8378

• A monthly $15 credit for single family home account

• Account holder must apply and provide proof of income eligibility    

•  Available on a first come, first serve basis