Project Assist Utility Rate Assistance Program | Contact: Jay Duncan (805) 385-8387
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A monthly $15 credit for single family home account
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Account holder must apply and provide proof of income
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Available on a first come, first serve basis
Payment Extension | Contact: Utility Billing (805) 385-7816
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Half of the past due must be paid before an extension can be granted
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Balance can be extended up to two weeks from last payment date
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Account holder must sign extension form and provide picture ID
Recurring Charges Payment Arrangement | Contact: Utility Billing (805) 385-7816
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Depending on the amount of past due balance, payments can be spread out up to 12 months.
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Account holder must sign a recurring charge form and provide picture ID
Senior Rate Assistance Program | Contact: Utility Billing (805) 385-7816
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Account holder must be at least 65 years of age and income qualified to receive a one time $100 credit on account.
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Account holder must complete and sign application and provide proof of eligibility
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Account has a past due balance and subject to disconnection.