Utility Payment Assistance

Payment Extension  |  Contact: Utility Billing (805) 385-7816

• Half of the past due must be paid before an extension can be granted

• Balance can be extended up to two weeks from last payment date

• Account holder must sign extension form and provide picture ID

Recurring Charges Payment Arrangement   |  Contact: Utility Billing (805) 385-7816

• Depending on the amount of past due balance, payments can be spread out up to 12 months.

•  Account holder must sign a recurring charge form and provide picture ID   

Senior Rate Assistance Program  | Contact: Utility Billing (805) 385-7816  

• Account holder must be at least 65 years of age and income qualified to receive a one time $100 credit on account.

• Account holder must complete and sign application and provide proof of eligibility

• Account has a past due balance and subject to disconnection.




Project Assist Utility Rate Assistance Program  |  Contact : Jay Duncan (805) 385-8387

• A monthly $15 credit for single family home account

• Account holder must apply and provide proof of income eligibility    

•  Available on a first come, first serve basis