Utility Customer & Licensing Services

It is critical that everyone has access to clean water to stay healthy. To support our community, the City has suspended water shutoffs for non-payment and assessment of penalties for delinquent bills. Payment plans are also available for customers who need more time to pay their utility bill and while our offices are closed, we encourage customers to call us at (805) 385-7816 to discuss your options.

Utility Payment Methods

Mail	PO Box 741610, Los Angeles, CA 90074-1610
In Person*	214 South C Street, Oxnard (Bring utility bill with you to expedite your transaction)
Auto Pay	Sign-up for our convenient Auto Pay Program and have your monthly payment deducted automatically from your checking or savings account.
At 7-Eleven Stores	Pay in cash at a 7-Eleven near you. (See back of your bill for information.)
Night Drop	214 South C Street, Oxnard Exterior payment box is located adjacent to the double glass doors facing the parking lot.
Telephone	(805) 385-7816 Interactive Voice Response (IVR) for payment via Visa, MasterCard or checking account 5:00 a.m.-11:00 p.m.
Online	Visa or MasterCard via City website Online Services 5:00 a.m.-11:00 p.m.