Water Division

We’ll Take Care of Your Water, You Take Care of Each Other.

Your Water is Safe.

Oxnard Water is committed to providing its customers with safe, reliable, and quality water services 24 hours a day, 7 days a week. The City’s water supply meets all stringent state and federal drinking water requirements.

COVID-19 (Coronavirus) has no impact on the quality or supply of your tap water. Your tap water is safe and available to drink.

As a reminder: please do not flush paper towels, shop towels, or wipes down the drain or toilet. “Flushable” wipes do not disintegrate, creating serious problems in our sewer system. Rather than flushing, please dispose of these products in the trash.

Also, water standing in pipes of closed buildings needs to be flushed as part of the reopening process. Learn more here. 

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Important Information About Your Bill

The safety of our residents and staff continues to be the City of Oxnard’s top priority during this public health emergency. Due to COVID-19 and social distancing measures, the City has determined that meter reading should be suspended until shelter in place orders are lifted or modified sufficiently to resume this activity safely.

Starting in April, some water and wastewater customer bills will be estimated based on usage from the same period of the previous year, a common practice when actual meter reads are not available. Until meter reading is resumed, any bills for the following months will continue to be estimated in the same manner. During this difficult time, we understand that our customers’ actual water use may have been impacted by staying at home and/or business closures. When meter reading is restarted, the first bill with actual meter reads will be reconciled with the estimated amounts to realign each customer’s account.

It is critical that everyone has access to clean water to stay healthy. To support our community, the City has suspended water shutoffs for non-payment and assessment of penalties for delinquent bills. Payment plans are also available for customers who need more time to pay their utility bill and while our offices are closed, we encourage customers to call us to discuss their options.

For more information, please call Utility Billing at (805) 385-7816.

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Welcome to Oxnard Water Division! Our mission is to provide safe, clean and reliable water for potable, fire protection, and recycled uses. Our water meets or exceeds regulatory requirements and is produced in a cost-effective manner to ensure the health and safety of Oxnard residents and visitors.

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Programs

The City of Oxnard Water Division offers programs to not only educate our community about water and water conservation, but provide practical tips for our water consumers to be more effective water stewards.

Our Water Conservation and Education Program provides conservation education and training as well as technical assistance to all City water customers. Activities include classes, education, monitoring and enforcement programs to promote good stewardship and the efficient use of our water resources.

Right now it pays to save! Learn more about how you can save water and money with rebates related to residential and commercial indoor products, turf removal, and irrigation efficiency.

Our Water Production and Treatment Program supplies the City’s water customers with a reliable potable water supply utilizing both imported water and groundwater treated at the Desalter. This enables our City to produce a product that is clear, clean, and meets or exceeds current Federal and State drinking water standards.

The City’s Recycled Water Program provides treatment, distribution, maintenance and regulatory oversight of the City’s new recycled water system, while the Water Metering Program provides accurate metering, leak detection and customer service to the City’s residents.

These are just a few of the ways the City of Oxnard Water Division is working in our community! We invite you to dive in and learn more!

 

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