Online Services

On-line Services

The HTE Click2Gov Customer Information System provides customers the ability to view their utility bills over a secure Internet connection. Customers can also view comprehensive, current account information, billing history, and service and consumption summaries over the Internet.

This service is unavailable from 2:00 AM to 3:00 AM daily.

Due to system maintenance, City of Oxnard’s online and pay-by-phone systems will be unavailable starting at 6pm Thursday, December 12, 2019 through 6pm Friday, December 13, 2019. During this time, you can drop off your payment (check only) in the payment box labeled ‘Envelope Depository’ located on the exterior wall of the Oxnard Service Center, 214 S. C St. The payment box is adjacent to the double glass doors facing the parking lot. You can also make a payment at any 7-11 store (cash only). There is a small convenience fee. We apologize for the inconvenience.

• Make a Payment
• New Service Request
• New User
• Login

Online Customer Service Forms

• Environmental Resources Service Request Form
• Household Hazardous Waste Appointment Request Form

Water customers can apply for water conservation devices and landscape transformation rebates online. Rebates are available on a first come, first served basis.

• Water Conservation Residential Rebates
• Water Conservation Commercial Rebates